We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
Information regarding approved installers, other services and ways to contact us can be accessed from the list to the left of this page.
Further information can be found at the following websites (all of these links will take you to external websites):
Northumbrian Water (our parent company)
The Department for the Environment, Food & Rural Affairs (defra)
Defra homepage for the Water Regulations & guidance
The Drinking Water Inspectorate (DWI)
The Water Regulations Advisory Service (WRAS)
The Water Industry Approved Plumbers Scheme (WIAPS) can be found via the WRAS website.
The Water Research Centre (WRc)
KIWA (an authorised fitting test agency)
Water UK (represents the UK water industry)
The Institute of Plumbing (IoP)
The Association of Plumbing & Heating Contractors (APHC)
The British Standards Institution (BSI)