Metered charges in Suffolk

38p per day or £138 for the year starting 1st April 2008 is the average bill for a metered household. If you pay by direct debit directly to us, this amount is reduced by £3.00.

Charges (for the period of 1 April 2008 - 31 March 2009)

Your metered water and services bill is in two parts:

• A fixed charge.
• A charge for the amount you use (usage) measured in cubic metres.

(A cubic metre is 1000 litres or 220 gallons).

You pay

• A fixed charge of £30.00.
• A charge of 132.91p per cubic metre.

You can find out more information about metered charges by downloading a copy of our leaflet.

For full details of all Essex & Suffolk Water charges for water supply, you can download a copy of our Charges Scheme. Alternatively, you can call us on 0845 782 0111 and request a copy.

Sewerage charges

There will also be charges for the removal of your wastewater. Anglian Water will bill you for these charges.You can contact them for any queries on 0845 791 1955.

Are you paying too much?

There are Government regulations to protect you if you receive certain benefits or tax credits and live in a property with a water meter.  You must also have either three or more children up to 19 years old in full time education who live with you or someone in your household who has a medical condition which means they use a lot of water.

If this applies to you, you do not have to pay more than the average household bill.  Please call our Customer Centre on 0845 782 0111 and ask for details.  Find out if you are eligible and would benefit from our WaterSure scheme (formerly known as the Protect Scheme).