View your bill online
Essex & Suffolk Water are pleased to offer you a new service which allows you to view, pay and manage your bills online through your internet bank. This service is available to all customers who bank with either Lloyds TSB, The Royal Bank of Scotland or NatWest.
If you do not bank with one of the above you can also register to see and track your bills online with the OneVu service direct from our website.
What are the benefits of registering for the service?
• Receive your bills online.
• Get e mail alerts when your new bills arrive.
• View bill details from multiple companies (only if you register via your bank).
• Make bill payments whenever you want.
• Keep an online record of your bills.
Will I still get a paper bill if I sign up for this service?
No. Once you sign up for this service you will be able to view a detailed bill and all of the information which would normally accompany your paper bill online. You will receive an e mail notification every time your new bill is available to view.
Why are we committed to e-billing?
One of the other main advantages of e-billing is that it avoids us having to print and post bills and leaflets and is therefore good for the environment.
We want to make our services as successful as possible as they are a great step forward in customer service and are also very environmentally friendly.
It also means that you can access your accounts 24 hours a day, 7 days a week.
To register
To register for this service, you will need to enter information from your most recent water services bill from Essex & Suffolk Water. Please note, you will not be able to register using information from any other notice.
Lloyds TSB customers register at www.lloydstsb.com/internet_banking/billmanager.asp
For more information on how to register with the The Royal Bank of Scotland and NatWest go to the Bill Management section of your internet banking website.
For customers who don't bank with Lloyds TSB, Natwest or The Royal Bank of Scotland, register here to view your bills online.