We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
There are government regulations to protect you if you or someone in your household receives certain benefits or tax credits and live in a property with a water meter. To qualify for WaterSure, you must also have three or more children up to 19 years old in full-time education who live with you, or someone in your household who has a medical condition which means they use a lot of water. If this applies to you, you do not have to pay more than the average household bill - you could save money.
If your bill is greater than £203.00 per year for water, you may benefit from WaterSure.
Your wastewater services are provided by Anglian Water and if your WaterSure application is successful, we will advise Anglian Water for you.
Check the chart below to find out if you are eligible for WaterSure.
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| WaterSure application form | ![]() |
