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Your account

You’ll find everything you need to know about charges, metering and payment in this section - whether you’re moving house and need to change a few details on your account, or simply want to pay a bill. 

Manage your account online

You can view your bill, pay your bill, apply for a meter, update your meter reading and let us know if you are moving house using our online forms.

If you have any questions regarding your account that you can't find the answer to, please don't hesitate to contact us.

Features

Pay your bill online

Essex & Suffolk Water bill

If you have a debit card you can pay your bill online using our free payment facility.

Update your meter reading

A water meter dial

Why not update your meter reading online?

Direct debit

Direct Debit Logo

It's the easiest and most convenient way to pay & you have all the control.

Difficulty paying

Coins stacked up

If you are having problems paying your bill, you can find advice and information here.


 

Contact us

Any queries?

If you have a query or comment then contact us online.

For the community

Our activity

Find out more about our work in the community.

For the environment

Our commitment

We are committed to protecting the environment.

© Northumbrian Water Limited 2006 - 2008