Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

Your account

You’ll find everything you need to know about charges, metering and payment in this section - whether you’re moving house and need to change a few details on your account, or simply want to pay a bill. 

Manage your account online

You can view your bill, pay your bill, apply for a meter, update your meter reading and let us know if you are moving house using our online forms.

If you have any questions regarding your account that you can't find the answer to, please don't hesitate to contact us.

Features

Manage your bill online ESW bill

Find out more how you can view your bill online.

Update your meter reading A water meter dial

Why not update your meter reading online?

Direct debit Direct Debit Logo

It's the easiest and most convenient way to pay & you have all the control.

Difficulty paying Coins stacked up

If you are having problems paying your bill, you can find advice and information here.