Here you can download reports and publications relating to our business:
(Some of the reports are in PDF and require Adobe Acrobat Reader to view them.)
To read the pdf document with a screen reader please link to the Access Adobe website which provides useful tools and resources.
Adobe also has a free online conversion tool for pdfs
BiTC Corporate Responsibility Index feedback 2005
BiTC Environmental Index feedback 2005
Sustainable Development Performance report 2004/05
Sustainable Development Performance report 2003/04
Environment and Society report 2002/03
Environment and Society report 2001/02
Environment and Society report 2001
Essential guide to the environment
Getting answers - our code of practice on complaints
A guide to our special needs service
Your unmetered charges in Essex
Enjoy the benefits of having a water meter in Essex
Your metered charges in Suffolk
Your unmetered charges in Suffolk
Enjoy the benefits of having a water meter in Suffolk
An essential guide to our charges scheme 2008/09
Northumbrian Water limited financial statements
Kielder Conference and Training Centre brochure