We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
Here you can download reports and publications relating to our business:
(Some of the reports are in PDF and require Adobe Acrobat Reader to view them.)
To read the pdf document with a screen reader please link to the Access Adobe website which provides useful tools and resources.
Adobe also has a free online conversion tool for pdfs.
BiTC Corporate Responsibility Index feedback 2005
BiTC Environmental Index feedback 2005
Sustainable Development Performance report 2004/05
Sustainable Development Performance report 2003/04
Environment and Society report 2002/03
Environment and Society report 2001/02
Environment and Society report 2001
Essential guide to the environment
Getting answers - our code of practice on complaints
A guide to our special needs service
Your water meter - a guide for domestic customers
Your water your services - Essex
Your water your services - Suffolk
Your essential guide to our charges scheme 2010/11
Northumbrian Water limited financial statements
Kielder Conference and Training Centre brochure
Kielder Water & Forest Park - 'Your Great Outdoors'
Kielder Water & Forest Park - 'Your Wildlife'