Payment methods
We offer a range of free payment options. You can pay:
- in full, immediately.
- by direct debit - payments can be made on the 8th, 18th or the 28th of the month. If you pay by direct debit to us, you will automatically receive a £3.00 reduction in your annual water charges. To set up a direct debit you can download a direct debit form or call us on 0845 782 0111.
- online - by debit card only.
- at a bank - by cash or cheque (some banks may charge for the transaction if you do not have an account with them).
- by telephone - you can call us on 0845 782 0111 to pay by debit or credit card.
Payment in foreign currency
When payment is made in foreign currency, the exchange rate applicable will be that on the day of receipt of payment. Any shortfall or benefit will be debited or credited to the account accordingly. Commission charges will be deducted from the amount paid.
© Northumbrian Water Limited 2006 - 2008