Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

DIY Home Survey

In the current economic climate Essex & Suffolk Water are committed to helping our customers save water, and save money. The key to water efficiency is reducing waste and unnecessary usage, rather than restricting your water use. Wise water use is a key factor in the protection of our environment, and whilst you are helping to protect nature you can also save money!

The 'DIY Home Survey' is one of our newest and most innovative water efficiency projects. Reducing the amount of water you waste can provide a saving on your water bill (for metered customers) and energy bills can also be reduced by reducing hot water usage.

The DIY Home Survey will show you where and how much water you use in and around your home. The survey is very simple and takes less than 20 minutes to complete. There are a few easy tasks to undertake and in order to help you we have produced a short video demonstrating these tasks.

When you have completed your survey come back to this page and fill in our online input form. As you input the details of your water use, we will give you helpful hints and tips showing you how and where you can save water and money. Customers of Essex & Suffolk Water will be offered the opportunity to
request some free water saving devices and a free gift for taking part in our DIY
home survey.

If you have children, why not let them help you and get involved in water efficiency. When you have completed your DIY Home Survey together why not look up www.thewaterfamily.co.uk and help your children learn more about saving water.

Complete your own Home Survey

 Step 1  Please spend a few minutes watching the videos using the link below.

The video portrays a family carrying out their DIY Home Survey and it demonstrates how to take the various measurements required for the survey.

 Step 2  Now print out your survey form and carry out your DIY Home Survey. 

You will need the following items in order to complete the survey:

A stopwatch (or a watch with a second hand)
A pen/pencil
A bucket
A measuring jug
Your printed form to take down measurements (as per the link below)

 Document  PDF
 DIY Home Survey form  

 Step 3  Fill in your details on our online input form.                                             

When you have completed your DIY Home Survey please return to this page and click on the link above.  This will bring you to our online input form where you can input the information you have collected while doing your survey.  As you input your information we will give you some helpful hints and tips as to how you can save water, and save money.

All information provided will remain strictly confidential in accordance with the Data Protection Act and will only be used by Essex & Suffolk Water.