Water company asks views

03/12/2007

A WATER company's proposals for the future service it delivers have been published.

Chelmsford based Essex & Suffolk Water delivers to 1.8million customers in mid Essex.

The detailed 50 page strategic direction statement entitled Looking to the Future' is the water company's next step in its planning process and is the opportunity for customers to comment on its proposals.

It sets out ambitions for the next 25 years and beyond.

Stakeholders have already contributed and the company has also used extensive customer research.

John Cuthbert, managing director of ESW, said: "We aim to use this consultation process to ensure our future plans meet not only UK and EU legislative requirements, but also the priorities of our customers, the customer watchdog CCWater and other key stakeholders.

"The quality of our drinking water is the best it has ever been.

"We have tried to identify the major challenges we will face and how we will overcome them. A key challenge will be to ensure we continue to supply customers with water as the region's population grows and the climate changes without damaging the natural environment.

ESW s parent company Northumbrian Water's Looking to the Future' strategic direction statement is available to view on line at www.eswater.co.uk .

Printed copies will be available in December.

Chelmsford Weekly News - www.chelmsfordweeklynews.co.uk