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    Retail competition

    The water industry in England is changing. As of April 2017, businesses, charities and public sector organisations will be able to choose their water retail service provider.

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Did you know… Landlords can now register to manage their property portfolio online

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water movement  

To reach our taps water has to be taken from the natural environment, highly treated, delivered to the places where we want to use it and cleaned again afterwards.

  • glass of tap water

    Water quality

    Water quality is checked at every stage on its journey to your taps.

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    Dealing with leaks

    We have a duty to all our customers and to the environment to promote the wise use of water and to find and repair leaks as quickly as possible.

  • healthy communities

    Retail competition

    As of April 2017, businesses, charities and public sector organisations will be able to choose their water retail service provider, just as you can with other utilities such as gas and electricity.

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