In this section
New connection process
Information and timeline required in the completion of a new connection
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Application forms and guidance
Need a new water supply connection from an existing water mains?
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Important
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!