Challenging Essex & Suffolk Water - The Water Forum

The Water Forum is an independent panel of people who are challenging the decisions Essex & Suffolk Water make for the future.

Water Forums have reported to Ofwat

In this report we explain and support our assessment that Essex & Suffolk Water has:

• responded appropriately to customers’ views as the business plan has developed;
• used customer views to address conflicting priorities; identified specific concerns of particular segments of customers;
• developed a business plan that strikes a reasonable balance between the views of different customers and stakeholders;
• developed proposals to measure delivery against meaningful outcome statements and strategic business objectives;
• appropriately researched overall customer acceptability; researched social tariffs – and considered associated issues of affordability.

If you wish to see the full report please follow the link below.

Who′s involved


We have the breadth of membership to help ensure our decisions take account of customers’ views and regional factors and priorities. Find out more

Meeting dates and minutes


Click on the link below for the future meeting dates for The Water Forum - Essex and Suffolk. Find out more