We all need a little extra support at some point in our lives to help make things a bit easier. There are lots of ways in which we can help. We believe that everyone should have equal access to an unrivalled customer experience.
If you’re not sure someone calling at your home is from Northumbrian Water, did you know you can register a password with us? Perhaps you have an elderly parent or know someone in your community who needs support. If English isn’t your first language or you have a visual impairment, limited mobility or are hard of hearing, there are lots of ways in which we can help you to not only save time, but have peace of mind, because every customer counts. Find out more here.