Register

Online now - it′s easy!

Register

YOUR CHANCE TO WIN A YEAR’S FREE SUPPLY OF WATER!

Register your online account and receive e-bills from today and you will be entered into a prize draw* to win a year’s free supply of water services!

We are really excited to give you the chance to win a free supply of water services for a whole year by simply registering your account online and agreeing to receive e-bills.

We have made managing your account even easier! You can receive your bills online, make a payment and contact us at a time to suit you. * Terms and conditions apply. Prize draw is available to household customers only.

PLEASE NOTE: If you are a new customer and wish to register your new address please use either our Set up Account - Home or Set up Account - Business online forms.

Please note: we are currently aware of issues that may result in the bills not displaying correctly for some customers on Apple devices. We are working with our partners to resolve this and apologise for any inconvenience caused. If you do encounter this issue, please try to view the bill on any other device you may have (e.g. Android, Windows). We will send an update once the issues have resolved should you wish to use this function.

All fields are mandatory unless otherwise stated

Account information

Found on the top right hand side of your bill

Customer Reference Number location image
Date of Birth
Date of Birth (optional)
The date of birth is not valid. You have either entered an incorrect date or have entered a date of birth for a person under 16 years of age which we are unable to accept.
The date of birth is not valid. You have either entered an incorrect date or have entered a date of birth for a person under 16 years of age which we are unable to accept.
-2208988800000
988054690380

Login details

Your password should be between 8 and 30 characters long, and must include at least one letter and one number.
To make sure you have typed it correctly.

For more information about how we use and protect your data please see our privacy statement.

If you sign up to our electronic billing service we will no longer send paper copies of your water bills or payment plan statements by post for any accounts linked to your ESW website registration.

You will receive emails informing you when your water bills and statements are ready to be viewed and you can log into this website to view them.

We will continue to send some items by post, for example any letters we need to send to you.

If a payment on your account is late, we may contact you by text message, phone or letter.

(subject to the following terms and conditions)

  • You must be a Essex & Suffolk Water (ESW) account holder to register.
  • Only one Essex & Suffolk Water account can be associated with an email address.

Benefits

Find out how to pay your bill, save money and water with a meter and how to change your address online.

Set-up process

  1. Register for an online account
  2. Check your email click on the confirmation link
  3.  Log in to your account

Already registered

Log in to your account

We use cookies on our website. By continuing to browse our website, you are agreeing to use our cookies. Terms and Conditions