Essex & Suffolk Water does not provide sewerage services. Our customers receive these from either Anglian Water or Thames Water.
If your sewerage services are provided by Anglian Water, you can contact the company with service or billing queries on 0845 791 9155 (8.00am until 8.00pm, Monday to Friday and 9.00am until 1.00pm Saturday).
If you receive your sewerage services from Thames Water, we collect the sewerage charges on their behalf. This is shown on your bill. If you have a service query, please contact Thames Water on
0800 316 9800. For billing enquiries, please call us on 0845 782 0111.