We have a wide range of services designed for customers who may need extra help.
If English is not your first language, please call our telephone interpretation service on the billing or general enquiries numbers and ask for an interpreter.
Billing enquiries - lines are open from 8.00am until 6.00pm, Monday to Friday and 8.00am until 1.00pm on Saturday - 0845 782 0111.
General enquiries about water services - lines are open from 8.00am until 5.00pm, Monday to Friday - 0845 782 0999.
A guide to our Priority Services.