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Language translation

We have a wide range of services designed for customers who may need extra help.

If English is not your first language, please call our telephone interpretation service on the billing or general enquiries numbers and ask for an interpreter.

Billing enquiries - lines are open from 8.00am until 6.00pm, Monday to Friday and 8.00am until 1.00pm on Saturday - 0845 782 0111.

General enquiries about water services - lines are open from 8.00am until 5.00pm, Monday to Friday - 0845 782 0999.

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    Water without the worry

    A guide to our Priority Services.


Register for Priority Services

Water without the worry  

Complete the online form via the link below to register for Priority Services. Find out more

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