Create an account

Give us meter readings, make payments, view your bills and much more with an online account

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First name (as it appears on your bill)

Surname (as it appears on your bill)

Email address

Choose a strong password Show password

Your password must have

✗ At least one lowercase letter

✗ At least one capital letter

✗ At least one number

✗ Be at least 8 characters

✗ At least one special character

Confirm password Show password

Are you currently our customer?

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Find out how we handle your privacy

Online account terms and conditions

Protect your account & information

Information for landlords

If you're a landlord and you don't pay the water bill, you'll need to use Landlord Tap to tell us about changes to tenancy.

Manage a business account online

To manage a business account online, you need to be an authorised person. Get in touch with us first before registering.