Make payments, check your balance, track your usage and more
Wasting water is like pouring your money down the drain.
If you think not having a meter means you can use as much as you like, think again.
Clean water is not unlimited. We all need to think about how we use water, and what we can do to cut down our usage.
Read our useful tips to find out how you can save water.
Keeping your garden in good shape doesn't mean you need to use lots of water
Leaking toilets waste up to 215 litres of water a day
You're not alone. If you're struggling to pay your bill, we want to help
Take away the worry, with our Priority Services and financial support schemes
Water quality is checked at every stage on its journey to your taps
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
We know it’s a worrying time, and we're here to support you.
For extra support, sign up for free Priority Services here. If you’re struggling to pay please click here to get in touch or call 0345 782 0111.
We are very busy, so it may take longer than normal to answer your call.
It’s easy to make payments, tell us you’re moving, and more on our website. Thanks for your patience.