Make payments, check your balance, track your usage and more
Give us meter readings, make payments, view your bills and much more with an online account
Your password must have
✗ At least one lowercase letter
✗ At least one capital letter
✗ At least one number
✗ Be at least 8 characters
Online account terms and conditions
Protect your account & information
Information for landlords
If you're a landlord and you don't pay the water bill, you'll need to use Landlord Tap to tell us about changes to tenancy.
Click here for more information.
Manage a business account online
To manage a business account online, you need to be an authorised person. Get in touch with us first before registering.
How to manage a business account online
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Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ