Recent freezing temperatures have caused a lot of burst pipes and leaks and our teams are working to fix these as quickly as we can. We’re following COVID-19 guidelines to keep you and our teams safe and well.
This means it may take us a little longer than usual to fix some leaks.
The quickest and easiest way to find out if a leak has been reported and to check the progress of the fix is by visiting our Leak Map.
Have you checked if there are any problems in your area? You can check by clicking 'Check my area' at the top of this page.
Tell us, do you have low or high water pressure?
Don't forget to check your area in case there are any problems we already know about.
Network issues in your area can sometimes affect your water supply.
Sorry, but we don't provide the sewerage services in your area. Your provider is either Anglian Water or Thames Water.
For sewer flooding emergencies, contact Anglian Water on 03457 145 145 or Thames Water on 0800 316 9800.
If you're having issues with pollution, please contact the sewerage provider for the area. The sewerage provider is either Anglian Water or Thames Water. Contact Anglian Water on 03457 145 145 or Thames Water on 0800 316 9800.
Report problems with drains and covers to the right people, to get it fixed quickly.
This helps protect the public and the environment.
We really appreciate your help to keep our network running smoothly.
Highway gully issues
Those grid-like drains on the side of the road? They're highway gullies, and you'll need to call the council to let them know about an issue you've spotted.
Other drain cover issues
Let us know about other cover issues, so we can help.
We've made a record of your report.