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    Managing your account has never been easier
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  • Services

    Services

    • Water
      • Leaks
      • No water
      • Discoloured water
      • Taste and smells
      • Water pressure
      • Hard water
      • Water meters
      • Saving water
    • Priority Services
      • What are Priority Services?
      • Sign up for Priority Services
    • Financial support
      • Water Direct
      • SupportPlus
      • WaterSure
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and much more
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    My account

    Make payments, check your balance, track your usage and more

    Managing your account has never been easier
    • My account dashboard
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    • Switch to eBilling
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    Have you heard about our free Priority Services?
    Have you heard about our free Priority Services?
    Password schemes to protect your home, bills in Braille, language translation services and more
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Set up a Direct Debit

It's easy to set up and manage your Direct Debit with an online account.

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Northumbrian Water Limited

Registered in England and Wales

Company Number: 02366703

Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ

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Important

 

Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.

 

If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!

Which account would you like to use?