We′ve made managing your account even easier. Register now to manage your account online.
Annual Performance Report
We are delighted that we have further improved the service we provide to our customers in a number of areas.
Report a leak
If you spot a leak in the street, don′t just ignore it - report it on our new online form.
Need help with your bill
We understand that sometimes life’s ups and downs mean that some customers may find themselves in a difficult financial situation. We offer a wide range of ways to pay and to help you plan your budget.
Every drop counts
Come on Grays! Let′s make every drop count! Join H2eco - a fantastic free scheme to save water, energy and money.
Did you know...That you can switch to paperless billing in your account