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When every penny counts
You're not alone. If you're struggling to pay your bill, we want to help
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High bills
High bills can come as a shock, and we want to help you work out how it was calculated
All about high bills
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From bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
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Report a leak
Spotted a leak in the street? Check it's been reported on our Community Portal leak map!
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Because quality matters
Water quality is checked at every stage on its journey to your taps
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Free water saving kit
Who doesn't love a freebie? Save money, save water, with our water saving kits
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Important
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!