We’ve made managing your account even easier. Register now to manage your account online.
Report a leak
If you spot a leak in the street, don′t just ignore it - report it on our new online form.
Landlord TAP is an easy to use website that allows Landlords and Managing Agents, of properties in England & Wales, to provide water companies with details of those responsible for the payment of water and/or sewerage charges for their tenanted properties.
Need help with your bill
We understand that sometimes life’s ups and downs mean that some customers may find themselves in a difficult financial situation. We offer a wide range of ways to pay and to help you plan your budget.
Every drop counts
Come on Grays! Let′s make every drop count! Join H2eco - a fantastic free scheme to save water, energy and money.
Did you know...That you can switch to paperless billing in your account