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When every penny counts
You're not alone. If you're struggling to pay your bill, we want to help
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High bills
High bills can come as a shock, and we want to help you work out how it was calculated
All about high bills
Sign up to Priority Services
From bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
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Report a leak
Spotted a leak in the street? Check it's been reported on our Community Portal leak map!
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Because quality matters
Water quality is checked at every stage on its journey to your taps
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Free water saving kit
Who doesn't love a freebie? Save money, save water, with our water saving kits
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Win your water bill!
We'll pay the water bill for three lucky winners! All you need to do to enter, is create an online account
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Download our free app!
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Important
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!