We've seen an increase in water usage recently, with both the warm weather and people spending more time at home.
There are lots of ways to enjoy the sunshine and water this summer and with small changes, we encourage you to help save water, making a big difference to our valuable natural resource. Every drop counts!
While it feels like it rains every day, it can take up to six weeks to turn the captured rainwater into water that is safe to drink and use.
Our growing population and climate change means demand for water is going up, putting pressure on supplies. Since lockdown began in March 2020 we're all using up to 29 litres more water a day - that adds up to about 20 Olympic sized swimming pools of water every day across our region.
It's easy for you to use less water each day by following our tips below.
*Please note, if you do use a sprinkler, you must be on a water meter. If you don't have a water meter you can apply for one here.
Also, if you spot a leak in the street, please help us to fix it quickly by reporting it to us here.
This means there’s been more handwashing, cooking and cleaning in our houses and paddling pools and hosepipe use in our gardens. With the warm weather, all of us also want to stay cool. Many of us aren’t travelling abroad this summer so there’s more of us using water at home too.
But if we had so much wet weather before, surely that’s not a problem? Yes, thanks to the rain, we have enough water in our reservoirs and rivers however, to make water safe to drink, it has to go through a treatment process before it arrives at your tap.
On average, we treat 470 million litres of water a day. Since lockdown, we’ve been keeping the water flowing but in hot weather, demand soars so we’ve seen high peaks during lockdown.
Sprinklers, hosepipes and paddling pools all require extreme large quantities of water. Plus everyone suddenly seems to be wanting to wash their car!
So all across the country, water companies are asking everyone to please use water wisely during the lockdown. Please help us to keep the water flowing and save water.
We have no plans in place to implement any drought measures such as hosepipe bans, but it is good practice for everyone to use water wisely.
We’re used to managing demand and dry weather so we’re operating as normal and have tried and tested plans in place. This includes moving water around the network and topping up the network where we can.
However, we would ask our customers to work with us and use water wisely, so that we can continue to manage supplies and keep the water flowing. Customers should continue to keep washing their hands regularly with soap and water to help stop coronavirus spreading.
However, a lot of work goes into turning rainwater into something we can safely drink and use. While our water supplies are at healthy levels, people are using water as quickly as we can treat it and transfer it into our network directly to our customers’ homes.
This means that you might be receiving water from a different part of our network than you’re used to, however it is perfectly safe to drink.
Small changes can make a big difference, from turning the tap off while brushing your teeth or cutting a minute off your morning shower. You should continue to keep washing your hands regularly with soap and water to help stop coronavirus spreading.