Leaky loos
If your toilet is leaking, we'll come and fix it for free.

On average, leaky loos waste around 215 litres of water a day.


We want to cut down on water waste, so where better to start?

How does it all add up?

A leaky loo flushes around £200 a year down the drain.


We're pretty sure you want to keep that money in your pocket.

How do I know if my toilet is leaking?
  • Can you see the water running constantly in the toilet? Sounds like you've got a leak
  • Can you hear the water running? Leaks aren't always visible, after all
  • Do you have a water meter? Have you noticed your usage has gone up, but you're not sure why? You might have a leak in your system. We've got more advice on this here
  • Still unsure? We can send you a leaky loo test kit!


If you've got a leaky loo, call us on 0800 953 0130, we'll be happy to arrange a repair. This line is available Monday to Friday, from 9am to 5pm.


In some circumstances, we may not be able to fix the toilet, however our technician will give you advice on what to do next. This service is free for all Essex and Suffolk Water customers.

Leaking toilets can waste litres and money every day

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