If your toilet is leaking, we'll come and fix it for free.
On average, leaky loos waste around 215 litres of water a day. We want to cut down on water waste, so where better to start?
How does it all add up?
A leaky loo flushes around £200 a year down the drain. We're pretty sure you want to keep that money in your pocket.
How do I know if my toilet is leaking?
- Can you see the water running constantly in the toilet? Sounds like you've got a leak
- Can you hear the water running? Leaks aren't always visible, after all
- Do you have a water meter? Have you noticed your usage has gone up, but you're not sure why? You might have a leak in your system. We've got more advice on this here
Is your toilet leaking?
We offer a free service to see if your toilet is leaking and to help fix it where possible. We may even be able to order you a free replacement part. Call free on 0800 953 0130 or email watersaving@nwl.co.uk
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Important
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!