Win your water bill paid for a year*
For the chance to win your water bill paid for a year, all you need to do to create an online account by 11:59pm on 30 April 2024.
An online account makes it easier to manage your account, anytime or anywhere.
- Make payments
- Check when your next payment is due
- Send meter readings
- View your bill
- View your payment history
- Set up a payment plan
- Set up and amend your Direct Debit
- See your water usage, if you have a water meter
Terms and conditions*
This free prize draw is being held by Northumbrian Water Limited, whose registered office address is Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ.
The prizes available are the annual water bill to be paid up to a maximum of £500 (five hundred pounds) credited to the winners' accounts, (there are a total of 2 (2) prizes to be won, being 1 (one) prize for each of Northumbrian Water Limited’s operating areas, namely (1) the North East of England and (2) the South East of England). The prizes are non-transferable and there is no cash alternative.
Entry into the prize draw opens on 1 February 2024 and closes at 11:59pm on 30 April 2024.
There will be two overall winners (one in each of the operating areas referred to above) selected by Northumbrian Water Limited at random from the contact information provided during the sign up process.
The winner will be notified using the contact details they provide during the sign-up process. Only one entry is allowed per household. Entrants must be eligible to sign up for a Northumbrian Water Limited account. This prize draw is not open to employees of Northumbrian Water Limited.
This is a free to enter prize draw that is open to all domestic household customers of Northumbrian Water Limited who are aged 18 years or above. By entering the prize draw, you confirm that you are eligible to do so and eligible to claim the prize. Northumbrian Water Limited may require you to provide proof that you are eligible to enter the prize draw. The decision of Northumbrian Water Limited is final and no correspondence or discussion will be entered into.
Prize winners’ details will not be published anywhere but, provided that the prize draw winner provides its consent to us to do so, their name and county location will be available to members of the public for 1 (one) month after the closing date of the prize draw by request at nwlresearch@nwl.co.uk
The prizes will be credited to the accounts of the winners following contact with the winners, which will be made, in the first instance, by telephone using the contact details provided by the customer at the time of entering into the prize draw and, if telephone contact proves to be unsuccessful, in writing by Northumbrian Water Limited by 1 May 2024. If a prize winner is not in touch with Northumbrian Water Limited to claim their prize within 2 (two) weeks from the date that Northumbrian Water Limited tries to contact them, then Northumbrian Water Limited will re-draw a prize winner in accordance with these terms and conditions. By entering the prize draw you are consenting to these terms and conditions.
Northumbrian Water Limited will not accept any liability for any technical failure (software, hardware, network or other) which may delay or otherwise impede the submission of your entry into this prize draw.
Any information that you provide when entering this prize draw will be used in line with our privacy policy. If you have any queries regarding the use of your personal data by Northumbrian Water Limited, please refer to our privacy policy.
Northumbrian Water Limited’s contact address for this particular prize draw is Corporate Communications, Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ.
Terms and conditions published: 1 February 2024