If you have been affected by COVID-19 (Coronavirus) and are struggling to pay, please don't worry. We're here to help you, now and always.
You can apply for a payment break online here, or get in touch with us by:
Our contact centre is very busy right now, and it may take longer than normal to answer your call.
If you have a water meter, receive benefits, and use lots of water, WaterSure can reduce your bill
Are you on a low income? SupportPlus can give you up to 50% off your annual water bill
If you've fallen behind with your payments, you can pay both the money owed and your current charges from your benefits