If you're a landlord, and need to tell us about a change to any of your rental properties, you can do it on the TAP.
We’re happy to let you know that the new and improved version of Landlord Tap will be available for our users on Monday 20th January. Following feedback from users, we've made a number of improvements to make Landlord Tap much easier to use.
Please note that Landlord Tap will not be available for use from 8:00pm on Friday 17th January until 08:00am on Monday 20th January, to allow us to change over to the new, improved system.
We need the tenant's:
We would also like to know, if possible:
As for what information can you share under GDPR, we have a helpful guide available to download at the bottom of this page.
No. The Landlord Tap is used to:
Great news, we can combine all your rental properties into a "Scheduled Account".
A Schedule Account means you can have several properties on one bill. You'll still see the breakdown of what each property costs, but you won't get lots of bills any more.
For more information, please call our Landlord Integrity team on 0345 850 6421.
If your tenancy agreement is for less than 6 months, they can apply with your permission.
If your agreement is 6 months or longer, and they pay the water bill, they can apply for a water meter without your permission.