Make payments, check your balance, track your usage and more
Seen a leak in the street? Or in your home? Find out what to do next
Our Community Portal is the perfect place to get updates about leaks in your area
When is it our job to fix a leak, and when do you need to call a plumber?
If you find and fix a leak in your property within 30 days, you might qualify for a leak allowance
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
We’re working hard to fix a technical problem with our app, but don’t worry, you can still use your online account on our website in the meantime.
Thanks for your patience.