How to report a leak

You've spotted a leak in the street. Now what?

Please check if we know about the leak.

You can do this online through our Community Portal leak map.

If you can't see the leak on the map, chances are we don't know about it. If that's the case, please report it using the Portal leak report form.

Use the online report form to tell us about a leak.

You can also use the Portal to track leaks. If you want to check how our repairs are coming along, or need to know where our team are working, use the map!

Serious leaks

If you've found a serious leak or a leak has stopped your water supply, please call our emergency leakline on 0800 526 337.

Is there a leak in your home?

If you've noticed a leak in your home or on your property, you'll need to contact a reliable plumber.

You can visit www.watersafe.org.uk to find a reliable, local plumber.