An online account makes it far easier to apply for a meter, so log in or create one now.
Once you've applied for your meter, use your online account to:
- check the progress of your application
- give meter readings, and
- track your usage!
Important
Due to government guidance on COVID-19, we’re not carrying out home visits for surveys and meter installations.
Our top priority is to keep our teams, customers and communities safe.
You can still apply for a meter, but we will not be able to confirm appointments at this time.
Thanks for your patience.
Don't have an online account yet? Create one now, it only takes a few minutes!
We’re here to support you.
For extra support, sign up for free Priority Services here. Click here if you're struggling to pay.
Please only call if your issue is urgent.
It’s easy to make payments, tell us you’re moving, and more online.
Our key workers are out making sure your services keep flowing. Find out more here.