Make payments, check your balance, track your usage and more
That's great news.
Why? Because water meters are proven to save money for lots of customers, and they help cut down on waste.
To make sure you can save money with a meter, you can log in, or create an online account. That way, we can compare your previous bills with your usage estimate.
If you don't have an online account, don't worry! You can still use our calculator to get your estimate.
For a faster, easier way to manage your account, when it suits you
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!