To follow government guidance to keep our metering service team and customers safe, we’re asking all customers with water meters to provide their readings online where possible. To give a meter reading online, please create an online account here.


Thanks for your help and patience.


Want to learn how to read a water meter?

Of course you do! Watch our helpful how-to video:

How to find and read your water meter

How to give us your meter reading


You can submit your meter reading with:

  • an online account (you can easily track your usage, too), and
  • our free, 24/7 automated meter reading line, on 0800 032 3416.
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