Give us a meter reading online or with our app

You can give us your meter reading with:

• an online account (you can easily track your usage, too),
• our free app, available on Google Play and the Apple App Store, and
• our free, 24/7 automated meter reading line, on 0800 032 3416.

It's really easy to give a meter reading online. Once you log in, choose "Water meters and usage" on the menu. 

Click "Give a reading" and we'll ask you why you want to give a meter reading. This lets us know if you need a new bill, for example, if you've moved home or if you've had an estimated bill. You can also give a reading simply to track your usage.

Still unsure? Check out our helpful video below!