To follow government guidance to keep our metering service team and customers safe, we’re asking all customers with water meters to provide their readings online where possible. To give a meter reading online, please create an online account here.
Thanks for your help and patience.
Want to learn how to read a water meter?
Of course you do! Watch our helpful how-to video:
How to give us your meter reading
You can submit your meter reading with:
- an online account (you can easily track your usage, too), and
- our free, 24/7 automated meter reading line, on 0800 032 3416.
Create an online account
For a faster, easier way to manage your account, when it suits you
I want an online accountDid you find what you were looking for?
We’re here to support you.
For extra support, sign up for free Priority Services here. Click here if you're struggling to pay.
Please only call if your issue is urgent.
It’s easy to make payments, tell us you’re moving, and more online.
Our key workers are out making sure your services keep flowing. Find out more here.