To follow government guidance to keep our metering service team and customers safe, we’re asking all customers with water meters to provide their meter readings online where possible. To give a meter reading online, please create an online account here or click here to log in.
Thanks for your help and patience.
You can submit your meter reading with:
It's really easy to give a meter reading online. Once you log in, choose "Water meters and usage" on the menu.
Click "Give a reading" and we'll ask you why you want to give a meter reading. This lets us know if you need a new bill, for example, if you've moved home or if you've had an estimated bill. You can also give a reading simply to track your usage.
Still unsure? Check out our helpful video below!