Make payments, check your balance, track your usage and more
If your water supply has stopped, we've got some advice to get it back up and running again
What to do if you've spotted a leak and who fixes it?
If you think your water pressure isn't quite right, we want to help you.
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!