This service is available to all retailers at a standard level, but if you need additional or bespoke services beyond our standard service, we're happy to consider your request.
To keep our services fair, when additional services are agreed, they will become either a standard or option to our standard service, as published on our website.
Commerical meter reading is a separate service to the Wholesale Retail Contract, and we will need to put a specific agreement in place.
Our principle terms and conditions of service are available to download at the bottom of this page.
Contact Andrew Ledger, our Metering Manager, at Andrew.Ledger@nwl.co.uk or call 07968 575 715, for more information.