water meter in ground
We offer a commercial meter reading service, where we go out and take meter readings for all non-household properties within our supply area.

This service is available to all retailers at a standard level, but if you need additional or bespoke services beyond our standard service, we're happy to consider your request.


To keep our services fair, when additional services are agreed, they will become either a standard or option to our standard service, as published on our website.


This service is a separate service to the Wholesale Retail Contract, and we will need to put a specific agreement in place.


Our principle terms and conditions of service are available to download at the bottom of this page.

Want more information?

Contact Phil Turner, our Metering Manager,

at Phil.Turner@nwl.co.uk or call 07736 793 126,

for more information.