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Need a bulk service agreement?

If you have received a bulk service offer from our Developer Services team and would like a bulk service agreement, we can arrange this. For standard agreements we will provide you with a signed copy within 28 calendar days of your acceptance of our bulk service offer. Please contact your Wholesale Account Manager with your bulk service offer reference number.


Our template bulk service agreements can be downloaded from here. They are based upon the Water UK water industry standard agreements. You can also download tracked versions of the original Water UK templates that show where we have made changes.

Served sites

If the site is served and you would like to make arrangements to disconnect water mains or services, please contact our Operations Team on 0345 782 0999.