Water meters
Water meters put you in control
Water meters can help you use less water, which means more water stays in our rivers and streams, helping protect the environment.
They're also an easy way to take control of your bills, as you only pay for the water you use. On average, homes with a water meter use up to 20% less water and could save around £264 a year.
A smarter way to manage your water
By 2035, all water meters in the UK will be smart. This means you'll be able to track your water use more easily and get more accurate bills.
You can find out more using the links below, or come and talk to us in person. We're out in the community answering questions about meters, bills, and how to save water. Find an event near you.
Thinking about a water meter?
Water usage calculator
Already have a meter?
If you’d like independent advice on whether a water meter is right for you, The Consumer Council for Water (CC Water) offers a free water meter calculator (opens in a new window) that can show you if you could save money with a meter.
Useful information about meters
If you rent your home and pay your water bill directly to us, you do not need your landlord’s permission to have a water meter fitted (Renters’ Rights Act 2025).
However, your tenancy agreement may say you need permission if any alterations are made to the property. When we fit a water meter, we may need to make small changes, such as cutting into cupboards or replacing the boundary box outside. We’ll always let you know if this is needed before we start.
If your landlord does not agree to alterations to your property, you should get advice from Citizens Advice before applying for a meter.
For more information about fitting water meters, please go to Section 4 of the terms and conditions at the end of this page.
We've received the feedback below from our customers:
A Haley
Our water bill is £18 monthly, we don't skimp on usage, although we shower rather than fill the bath. We use a fair amount of water in the garden in summer too. Definitely better with a meter.
S Coffey
I’m down to £16 on a meter. Two of us are in the house. Moved to a meter about eight years ago. I couldn’t recommend it more. The website is very easy to use, giving you the information you need.
M Brown
I am single and save a huge amount. My bill has halved, at the very least...fantastic.
Downloads
Are you sure?
Changes are waiting to be saved