No, you can make a payment without an online account. Click "I don't have an online account" and enter your details.
You'll be asked if you want to set a password. This means you can create an online account, and won't need to answer the security questions every time you want to pay, but again, this is up to you.
If you have an online account, you'll be asked to log in so we can find your account faster.
Sure! When you use the website to make a payment, you'll see two options. The first will be to pay the amount due. The second is "Choose an amount to pay", which you can use to tell us the amount you want to pay instead.
So, if you'd like to make a payment, click the button below to get started!
You won't be able to make a manual payment, because we collect your payments by Direct Debit. If you want to chat to us about reviewing your payment amount, you can send us a message with Facebook Messenger or by calling us on 0345 782 0111.