Make payments, check your balance, track your usage and more
Seen a leak in the street? Or in your home? Find out what to do next
Our Community Portal is the perfect place to get updates about leaks in your area
When is it our job to fix a leak, and when do you need to call a plumber?
If you find and fix a leak in your property within 30 days, you might qualify for a leak allowance
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!