Priority Services
Sign up to our free Priority Services such as bills in Braille, emergency water supplies, language translation and more
Help when you need it most
Our free Priority Services can help if you need extra support due to age, disability, mobility issues, illness, medical condition, mental health, life changes, communication needs, or have children under five.
How to sign up for Priority Services
Whether you want to sign up, update your details or remove yourself from the register, it’s quick and easy to do online.
Sign up or update your details
How Priority Services can help
Keep your home safe - set a password
Water delivered to you if supply is interrupted
Communicating with you in different formats
Extra support
Translation services
Nominate a contact
Useful links
Content to a British Language interpreter
Contact us with a British Sign Language video interpreter, via the InterpretersLive! service
Contact us with a British Language interpreter
How Priority Services can you help you
Everything you need to know about Priority Services
Watch our video (opens new window)
Nominated contact form
Complete the form to nominate someone you trust to manage your account
Download nominated contact form (PDF, 82KB)
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