How to find your meter and give a reading

How to find your water meter

Your water meter could be in your kitchen, bathroom, under the driveway or path outside, or in the road.
 
If you’re not sure where it is, your online account will show its location. You can also find out the meter serial number, previous readings and your water usage.

How to give a meter reading

It's easy to give us a meter reading, you can do this in three ways:

• Create an online account, once logged in, select 'Water meters and usage'. 
• Download our free app from the App Store or Google Play.
• Call our free, 24/7 automated meter reading line on 0800 032 3416.

If you have difficulty reading your meter or need help with your meter reading, message us on WhatsApp (opens in a new window).