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Your water is an essential part of your life, so it's only right that if you experience any issues with it, you should be able to get answers.
If your water supply has stopped, we've got some advice to get it back up and running again
What to do when the water is less than crystal clear
Lots of things can affect the taste and smell of your water, right down to where we get it from
What causes hard water and what does it mean for you?
Keep your water flowing this winter by following our simple tips to avoid frozen pipes
Too low? Too high? Make like Goldilocks and see what you can do to get the pressure just right
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
We know it’s a worrying time, and we're here to support you.
For extra support, sign up for free Priority Services here. If you’re struggling to pay please click here to get in touch or call 0345 782 0111.
We are very busy, so it may take longer than normal to answer your call.
It’s easy to make payments, tell us you’re moving, and more on our website. Thanks for your patience.