Want to know our charges for this year? You're in the right place.

Your bill will be based on if you:

  • have a water meter
  • live in our Essex supply area, or
  • live in our Suffolk supply area.

Take a look at our 2024/25 charges table below, to find out more:

Your metered bill

If you have a water meter, you'll get a bill every six months, based on meter readings. We measure your usage in cubic metres - one cubic metre is 1000 litres of water.

Your unmetered bill

If your home doesn't have a water meter, you pay unmetered charges. Unmetered charges are based on rateable value, and you'll get your bill once a year.  

 

A water meter could save you money. That's because you pay for the water you use, not a price set by the Valuations Office way back when.

 

Try our water usage calculator - it will give you an idea of what your metered bill could be.

If you live in our Essex supply area - 2024/25 metered charges

These charges apply from 1 April 2024. If you want to check our 2023/24 charges, you can download them below.

Water

Fixed charge + Price per cubic metre
£52.26 + £1.7460

 

Sewerage (provided by Thames Water)

Fixed charge + Price per cubic metre
£83.78 + £1.1537
2024/25 unmetered charges

Water

Fixed charge + Price per £ of RV
£88.96 + £1.2043

 

Sewerage (provided by Thames Water)

Fixed charge + Price per £ of RV
£82.93 +

Brentwood: £0.7595

Havering, Barking, Dagenham, Redbridge: £0.7097

If you live in our Suffolk supply area - 2024/25 metered charges

Water

Fixed charge + Price per cubic metre
£52.26 + £1.7460

 

2024/25 unmetered charges

Water

Fixed charge + Price per £ of RV
£88.96 + £1.2043

 

 

Not connected to surface water drainage?

If you think that the rainwater from your property does not drain to the public sewer, you may be able to get a surface water drainage allowance.

 

Call the Essex & Suffolk Water team on 0345 782 0111. Please note, we can't backdate claims on the surface water drainage allowance.

What's the difference between metered and unmetered?

Metered means you have a water meter, so you pay for the water you use. It also means you have more control over your bill. Using less water means you pay less!

 

Unmetered means you don't have a water meter, and your bill is calculated using Rateable Value. We don't set the Rateable Value of your home, so we can't change this for you.

What are Assessed Measured Charges?

If we cannot fit a water meter at your home, we would look to apply an Assessed Measured Charge (AMC).

The assessed charges are a fixed annual charge, based on assumed volumes of water usage. There are two assessed charges available:

1. Single occupier
2. Standard

Where your money goes

We are working hard to make sure you can enjoy great tasting tap water and always have complete trust and confidence in how we spend that money as shown.

 

Based on the average household bill in 2024/25, water charges will cost 77p per day.

 

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