Make payments, check your balance, track your usage and more
Get connected to our water mains network
Information on installing new water mains
Potential developments need practical points of connection to our network
Information and timeline required in the completion of a new connection
Building over or near to our water mains? The mains may need diverting
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!