Make payments, check your balance, track your usage and more
For highway gullies, you'll need to get in touch with the local council.
If you think the covers belong to a water company, you'll need to contact either Thames Water or Anglian Water.
Who doesn't love a freebie? Save money, save water, with our water saving kits
You only pay for the water you use with a water meter, why not see if you can save?
You're not alone. If you're struggling to pay your bill, we want to help
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!