Make payments, check your balance, track your usage and more
Check our supply area map to find out if you're one of them.
Take away the worry, with our Priority Services and financial support schemes
You're not alone. If you're struggling to pay your bill, we want to help
You only pay for the water you use with a water meter, why not see if you can save?
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
We know it’s a worrying time, and we're here to support you.
For extra support, sign up for free Priority Services here. If you’re struggling to pay please click here to get in touch or call 0345 782 0111.
We are very busy, so it may take longer than normal to answer your call.
It’s easy to make payments, tell us you’re moving, and more on our website. Thanks for your patience.