Make payments, check your balance, track your usage and more
Check our supply area map to find out if you're one of them.
Take away the worry, with our Priority Services and financial support schemes
You're not alone. If you're struggling to pay your bill, we want to help
You only pay for the water you use with a water meter, why not see if you can save?
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!