block of flats
Each year we publish our Developer Services charging arrangements for the services we offer, guided by Ofwat’s charging principles.

As we prepare our charges for the 2024-2025 period, we sought your feedback in relation to changes we are proposing to make.


This year we gathered your views on:

  • Infrastructure charging
  • Environmental protection and incentives
  • Your customer journey.

Thank you to everyone who participated in our charges consultation. We’ll share an anonymised summary of your responses shortly.


Our 2024-2025 charges will be published by 1st February 2024 and will go live on 1st April 2024.