Make payments, check your balance, track your usage and more
We work in the North East and South East of England
Our experienced team are ready to help you
See how our wholesale team works to meet NAVs' needs
Get access to our water meter data
Useful information for NAVs
Who we are and what we do!
Our tariffs for bulk services for NAVs
How to arrange bulk service connections to our network
Our secure portal for Retailers, NAVs and their services
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!